HOUP/3/DOWNLOAD_FAIL:Download file [STRING1] failed, the reason is [STRING2].
Description
Failed to download the system file.
Parameters
Parameter Name
Parameter Meaning
STRING1
System file name.
STRING2
Download failure cause.
Possible Causes
The flash memory does not have sufficient space for the file.
The file download fails due to a network disconnection during the download process.
Procedure
Check the flash memory of the switch. If the space is insufficient, run the delete /unreserved command in the user view to delete unnecessary files from the flash memory.
Check network connectivity between the switch and the HOUP.
If the network is disconnected, further troubleshoot the environment where the switch resides based on the actual networking.
If the switch resides on an intranet, run the smart-upgrade url and smart-upgrade https-port commands to configure the proxy site and HTTPS port number of the proxy server for connecting to a switch.
If the switch resides on an extranet, check whether each link between the switch and the HOUP is available.
Collect log information and contact technical support personnel.