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HOUP/3/UPGRADEFAIL

Message

HOUP/3/UPGRADEFAIL:Upgrade fails.(device=[STRING1], systemSoftware=[STRING2], patch=[STRING3])

Description

Smart upgrade fails.

Parameters

Parameter Name Parameter Meaning
device Device model.
systemSoftware System file name.
patch Patch file name.

Possible Causes

A network connectivity exception occurs between the switch and the HOUP.

Procedure

  1. Check network connectivity between the switch and the HOUP.

    If the network is disconnected, further troubleshoot the environment where the switch resides based on the actual networking.

    • If the switch resides on an intranet, run the smart-upgrade url and smart-upgrade https-port commands to configure the proxy site and HTTPS port number of the proxy server for connecting to a switch.
    • If the switch resides on an extranet, check whether each link between the switch and the HOUP is available.

  2. Collect log and configuration information, and contact technical support personnel.
Parent Topic: HOUP
Copyright © Huawei Technologies Co., Ltd.
Copyright © Huawei Technologies Co., Ltd.
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