NQA_1.3.6.1.2.1.81.0.2 traceRouteTestFailed

Description

NQA/4/TRACEROUTETESTFAIL:OID [oid] TraceRoute entry test failed. (Admin=[OCTET], Tag=[OCTET])

The trap was generated when the trace test failed.

Attribute

Alarm ID	Alarm Severity	Alarm Type
1.3.6.1.2.1.81.0.2	Warning	environmentalAlarm(6)

Parameters

Name	Meaning
oid	Indicates the MIB object ID of the alarm.
Admin	Indicates the index of the test administrator.
Tag	Indicates the index of the test name.

Impact on the System

None.

Possible Causes

This trap occurred in the NQA test.

The destination address was inexistent and the route was unreachable.

The destination address existed, but the route was unreachable.

The destination address existed and the route was reachable, but the number of hops between the start and the destination exceeded the set number of the maximum hops.

Because of the network delay, the RTT of the trace packet was longer than the set timeout period.

Procedure

Run the display this command in the NQA test view to check whether the destination address is correctly configured. If not, run the destination-address command in the NQA test view to modify the destination address.
Perform the test again to check whether the alarm is cleared.
- If so, go to Step 6.
- If not, go to Step 2.
Run the ping command in the NQA test view to check whether the route is reachable.
- If the destination address is correctly configured, but the route is not reachable, run the display ip routing-table command to check the routing table and rectify the routing fault. If the test fails again, go to Step 5.
- If the route is reachable, go to Step 3.
Run the tracert-livetime command in the NQA test view to change the Time to Live (TTL) of packets according to the actual packet forwarding status. (Run the display this command in the NQA test view to view the current TTL value.) The TTL value ranges from 1 to 255. It is recommended that the maximum number be 255.
Perform the test again to check whether the alarm is cleared.
- If so, go to Step 6.
- If not, go to Step 4.
Run the timeout command in the NQA test view to modify the timeout period according to the status of the current network. It is recommended that you modify the timeout period to the default value, that is, three seconds. The value of the timeout period ranges from 1 second to 60 seconds. You can run the display this command in the NQA test view to view the current timeout period.
Perform the test again to check whether the alarm is cleared.
- If so, go to Step 6.
- If not, go to Step 5.
Collect alarm information and configuration information, and then contact technical support personnel.
End.

Related Information

None