PKI/4/GET_CRL_ERR

Message

PKI/4/GET_CRL_ERR: Manually obtaining CRL [file_name] through [protocol] failed.

Obtaining a CRL manually failed.

Parameter Name	Parameter Meaning
file_name	Specifies the CRL file name.
protocol	Specifies the protocol type: SCEP.

Run the ping command to check whether the link between the device and CRL server is reachable.
- If not, ensure that the network configurations, including interfaces and IP addresses, are correct.
- If so, go to step 2.
Check whether the CRL server is working properly.
- If not, ensure that the CRL server has the CRL service enabled and is working properly.
- If so, go to step 3.
Check whether the SCEP configuration is correct, for example, the URL.
- If not, modify the configuration to ensure that it is correct.
- If so, go to step 4.
Collect required information and contact technical support personnel.