PTP_1.3.6.1.4.1.2011.5.25.187.5.17 hwPtpFrequencyLockFail

Description

PTP/2/PTPTRAPDFXTIMELOCKFAIL: OID [oid] The time lock status is [integer] at present.

The time source was out of lock.

Alarm ID	Alarm Severity	Alarm Type
1.3.6.1.4.1.2011.5.25.187.5.17	major	equipmentAlarm(5)

Name	Meaning
[oid]	Indicates the MIB object ID of the alarm.
[integer]	Clock status. 0: out-of-lock 1: locked

Frequency synchronization fails.

In synchronous Ethernet mode, the frequency offset value of the reference frequency source exceeded the threshold.
In 1588v2 frequency synchronization mode, the timestamp was abnormal.
The internal frequency control word of the DSP exceeded ± 10 ppm.

Run the display clock source command to check whether the clock source is a PTP clock source.
- If yes, go to Step 2.
- If no, go to Step 4.
Run the display current-configuration command to check whether the PTP configurations are changed.
- If yes, go to Step 3.
- If no, go to Step 6.
Reconfigure the PTP attributes of the clock source. For details, see Configuration Guide - Device Management Configuration Guide.
Run the display clock config command to check whether the clock source configurations are changed.
- If yes, go to Step 5.
- If no, go to Step 6.
Reconfigure the local clock source. For details, see Configuration Guide - Device Management Configuration Guide.
Collect traps, logs, and configurations, and contact technical support personnel.