SW_SNPG/2/REFRESHFAIL:OID [OID] Failed to refresh multicast table. (Index=[INTEGER], Vlan=[OCTET])
Layer 2 multicast forwarding entries failed to be delivered to the chip.
| Alarm ID | Alarm Severity | Alarm Type |
|---|---|---|
| 1.3.6.1.4.1.2011.5.25.44.99.1 | Critical | processingErrorAlarm(4) |
| Name | Meaning |
|---|---|
OID |
Indicates the MIB object ID of the alarm. |
Index |
Indicates the index of a multicast forwarding entry. |
Vlan |
Indicates the ID of the VLAN to which the multicast forwarding entry belongs. |
Cause 1: The system does not have sufficient memory and therefore cannot allocate memory to the multicast service module.
Cause 2: The number of multicast forwarding entries in the system has reached the upper limit, and new entries cannot be created.
Run the display memory-usage command to check the memory usage. If the command output shows that the system memory has been used up, delete unnecessary services to release memory. If the memory has not been used up, go to step 2.
Collect trap, log, and configuration information, and contact technical support personnel.
Run the display l2-multicast forwarding-table command to check Layer 2 multicast forwarding entries in the system. If the command output shows that the number of Layer 2 multicast forwarding entries has reached the upper limit, go to step 2. If not, go to step 3.
Manually update Layer 2 multicast forwarding entries and delete unnecessary entries.
If the Layer 2 multicast forwarding entries are dynamically generated through IGMP snooping, run the reset igmp-snooping group command to update the entries. This command will cause temporary interruption of multicast forwarding. Exercise caution when deciding to use the command.
To delete unnecessary static Layer 2 multicast forwarding entries, run the undo l2-multicast static-group command.
Collect trap, log, and configuration information, and contact technical support personnel.