WEB/4/PORTALSERVER_DOWN: The portal server is down.(IP:[IPADDR])
Description
The Portal server is Down.
Parameters
Parameter Name
Parameter Meaning
[IPADDR]
Indicates the IP address of the Portal server.
Possible Causes
The device detects that the Portal server changes
from Up to Down.
Procedure
Run the display server-detect state command
to check whether the Portal server can work properly and whether the
Portal service can be used properly.
If the Portal server works properly, check the network connectivity
between the Portal server and device. If the network connection is
disconnected, restore the network connection.
If the Portal server cannot work properly, restore the Portal
server to the normal state.
Collect log information and configuration information, and then contact technical support personnel.You can collect diagnostic information using the display diagnostic-information command.