After PIM-DM configuration is complete on a network, user hosts use Internet Group Management Protocol (IGMP) to send requests to group G. However, the user hosts cannot receive any multicast data.
Run the display ip routing-table command to check whether the switch has a unicast route to the multicast source.
Multicast routing depends on unicast routing. If the switch does not have a unicast route to the multicast source, configure a unicast routing protocol to dynamically generate a route or configure a unicast static route to the multicast source.
Run the display pim interface command to check PIM information on each interface.
If no PIM information is displayed on an interface or the PIM mode on the interface is sparse, PIM-DM is not enabled on the interface. Run the pim dm command in the interface view to enable PIM-DM.
Run the display igmp interface command to check the IGMP configuration on the interface directly connected to the network segment of the user hosts.
If no information is displayed, IGMP is not enabled on the interface. Run the igmp enable command in the interface view to enable IGMP.
Run the display current-configuration configuration pim command to check the current configuration in the PIM view.
If the command output contains "source-policy acl-number", a source-based filtering policy is configured. If the received multicast data is not in the range permitted by the ACL, the switch drops the multicast data. Run the undo source-policy command to delete the source-based filtering policy or configure new ACL rules to permit the multicast data requested by the user hosts.