By default, the master is enabled to respond to ping packets. If this function is disabled, a downstream device cannot ping the virtual IP address of a VRRP group.
Run the display current-configuration command in any view of the master to check whether the undo vrrp virtual-ip ping enable command is used. If the undo vrrp virtual-ip ping enable command is used, run the vrrp virtual-ip ping enable command in the system view to enable the ping to the virtual IP address of a VRRP group.