Rolling Back a License
Context
If an incorrect ESN is bound during the license application stage and records about binding a correct ESN to the license exist in the ESDP system, you need to change the status of the license to which an incorrect ESN is bound from active to inactive and use the correct ESN and the authorization code or activation password to reactivate the licence in the ESDP system.
Channel partners and final users do not have the permission for license rollback without a revocation code. If needed, contact technical support personnel. This section describes only procedures for rolling back a license with a revocation code.
You can run the display license revoke-ticket command in any view to obtain the license revocation code.
Procedure
- Roll back a license permanently.
- On the Permanent License Rollback page, select Manual input for Revocation Code Input, enter the revocation code of the device, and click
- On the Permanent License Rollback page, select Manual input for Revocation Code Input, enter the revocation code of the device, and click
- Roll back a fixed-term license.
- On the Fix-term License Rollback page, enter the revocation code generated for the commercial fixed-term LSN to be rolled back in the original license file, and click .
The function of rolling back a fixed-term license is available on January 21, 2017. Only fixed-term licenses that are activated after January 21, 2017 can be rolled back, and commercial fixed-term licenses can be rolled back only in their validity periods.
- On the Fix-term License Rollback page, enter the revocation code generated for the commercial fixed-term LSN to be rolled back in the original license file, and click .
Follow-up Procedure
For details about how to re-activate a license using a correct ESN and the entitlement ID or activation password, see Obtaining COMM Licenses for New Site Projects.