RM_1.3.6.1.4.1.2011.5.25.145.6.2 rm_mib_trap_tnlgroup_down

Trap Buffer Description

The status of the tunnel group changed to Down. (Destination=[Destination], TunnelPolicy=[TunnelPolicy])

All tunnels in a tunnel group went Down.

Trap Attributes

Trap Attribute	Description
Alarm or Event	Alarm
Trap Severity	Critical
Mnemonic Code	TNLGROUP_DOWN
Trap OID	1.3.6.1.4.1.2011.5.25.145.6.2
MIB	HUAWEI-RM-EXT-MIB
Alarm ID	0x08622002
Alarm Name	hwTunnelGroupDown
Alarm Type	qualityOfServiceAlarm
Raise or Clear	Raise
Match trap	RM_1.3.6.1.4.1.2011.5.25.145.6.1 rm_mib_trap_tnlgroup_up

Trap Buffer Parameters

Parameter	Description
Destination	Destination IP address of the tunnel on which services depend.
TunnelPolicy	Tunnel policy used by services.

VB Parameters

VB OID	VB Name	VB Index
1.3.6.1.4.1.2011.5.25.145.5.1	hwTnlDestination	-
1.3.6.1.4.1.2011.5.25.145.5.2	hwTnlPolicy	-

Impact on the System

Services may be interrupted.

Possible Causes

The link failed or the user configurations changed, and therefore no tunnel was reachable to a specified destination.

Procedure

1. After a tunnel group fails, the device sends an alarm with information about the destination address and tunnel policy to inform users of the tunnel group failure. You can run the display this command in the tunnel policy view to check whether tunnel-policy tunnel-policy-name is displayed.

If tunnel-policy tunnel-policy-name is displayed, run the display tunnel-policy tunnel-policy-name command to check the tunnel policy.
If Select-Seq is displayed, the sequence tunnel policy is used. Then, go to 2.
If Destination and Tunnel Intf are displayed, the binding tunnel policy is used. Then, go to 3.
If tunnel-policy tunnel-policy-name is not displayed, go to 4.

2. Run the display tunnel-info all command to check whether there are tunnels of the type configured in the tunnel policy.

If there are tunnels of the type configured in the tunnel policy, go to 5.
If there is no tunnel of the type configured in the tunnel policy, change the tunnel policy used by VPN services.

3. If a binding tunnel policy is used, run the display interface tunnel interface-number command to check whether the bound tunnel interface is Up.

If the bound tunnel interface is Up, go to 5.
If the bound tunnel interface is not Up, configure the TE interface.

4. Run the display tunnel-info all command to check where there is an LSP.

If there is an LSP, go to 5.
If there is no LSP (LDP LSP, BGP LSP), check the LSP configuration.

5. Collect alarm information and configuration information, and then contact technical support personnel.

6. End.