CONFIGURATION/4/B2S_BACKUP_FAILED

Message

CONFIGURATION/4/B2S_BACKUP_FAILED: Failed to transfer the configuration file to server [server-ip] through [transport-type] when automatically backing up the configuration.

In VS mode, this log is supported only by the admin VS.

Description

Failed to transfer configuration data to the server for backup.

Parameters

Parameter Name Parameter Meaning

server-ip

IP address of the server.

transport-type

Transfer protocol type.

Possible Causes

Cause 1: The server was unreachable.

Cause 2: The user did not exist, or the password was incorrect.

Cause 3: The server path did not exist.

Cause 4: A network fault occurred during data transfer, causing the server to be unreachable.

Procedure

1. Troubleshooting methods for different causes are as follows:

Cause 1: Run the ping command to check whether the server is reachable. Ensure that the server is reachable.

Cause 2: Use the device as a client and access the server to check whether the user name and password are correct. Ensure that the user name and password are correct.

Cause 3: Check the server configuration and ensure that server parameters are correctly configured.

Cause 4: If data transfer fails only once, no action is required. If data transfer fails multiple times, check the status of the link between the device and server.

2. Collect log and configuration information, and contact Huawei technical support personnel.

Copyright © Huawei Technologies Co., Ltd.
Copyright © Huawei Technologies Co., Ltd.
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