BRASVSM/4/DOMACCTCPY_RTFAIL
Message
BRASVSM/4/DOMACCTCPY_RTFAIL: Domain real time copy account for [szAcctSessionID] failed, please check accounting server
This log is supported only on NetEngine 8000 F1A.
In VS mode, this log is supported only by the admin VS.
Description
Real-time accounting for the value-added service failed when the accounting packet was copied to the RADIUS server configured in the domain.
Possible Causes
The RADIUS real-time accounting packet failed to be copied to the RADIUS server configured in the domain.
Procedure
1. Run the ping command in the system view to check whether the RADIUS server for value-added service accounting is properly connected to the device.
- If the RADIUS server is properly connected to the device, go to Step 2.
- If the RADIUS server is not properly connected to the device, go to Step 3.
2. Check whether the RADIUS server responds to the accounting packet.
- If the RADIUS server responds to the accounting packet, go to Step 4.
- If the RADIUS server does not respond to the accounting packet, go to Step 3.
3. Collect the alarm information, log information, and configuration information, and contact technical support personnel.
4. End.