BRASVSM/4/RD_ACCT_STOPFAIL
Message
BRASVSM/4/RD_ACCT_STOPFAIL: Normal accounting for [szAcctSessionID] failed to be stopped, please check radius accounting server
This log is supported only on NetEngine 8000 F1A.
In VS mode, this log is supported only by the admin VS.
Possible Causes
Cause 1: The common RADIUS accounting stop packet failed to be sent.
Cause 2: The device did not receive an accounting response packet from the RADIUS server.
Procedure
1. Run the ping command in the system view to check whether the RADIUS server for value-added service accounting is properly connected to the device.
- If the RADIUS server is properly connected to the device, go to Step 2.
- If the RADIUS server is not properly connected to the device, go to Step 3.
2. Check whether the RADIUS server responds to the accounting packet.
- If the RADIUS server responds to the accounting packet, go to Step 4.
- If the RADIUS server does not respond to the accounting packet, go to Step 3.
3. Collect the alarm information, log information, and configuration information, and contact technical support personnel.
4. End.