DEVM/1/hwBoardFail_active-132108

Message

DEVM/1/hwBoardFail_active: The board partially failed.(EntityPhysicalIndex=[EntityPhysicalIndex], EntPhysicalIndex=[EntPhysicalIndex], EntPhysicalName=[EntPhysicalName], EntityType=[EntityType],EntityTrapFaultID=132108,Reason=The clock signal of the clock board is abnormal)

This log is supported only on NetEngine 8000 F1A.

In VS mode, this log is supported only by the admin VS.

Description

The board experienced a partial failure.

Parameters

Parameter Name	Parameter Meaning
EntityPhysicalIndex	Indicates the index of the physical entity.
EntPhysicalIndex	Indicates the index of the physical entity.
EntPhysicalName	Indicates the name of the physical entity.
EntityType	Indicates the type of the physical entity. The value can be one of the following: -1: mpu(1) -2: lpu(2) -3: sfu(3) -4: pic(4) -5: cfcard(5) -6: ofc(6) -7: board(7) -255: other(255)
EntityTrapFaultID	Indicates the error code.
Reason	Indicates the description of the cause of the trap.

Possible Causes

The clock signal of the clock board is abnormal.

Procedure

1. Check whether the two main control boards are securely installed. If not, install the them securely.

2. If an installed board has no services on it, check whether the board is properly installed, pins have bent, and the board connectors are faulty.

3. If the board is not securely installed, install it securely.

4. If the pins on the backplane have bent, do not install a new board into the improper slot. Contact technical support.

5. If only the board connectors are found to be faulty, replace the board.

6. If service have run on the faulty board but the alarm persists, collect trap, log, and configuration information, and contact technical support.

7. End.