PIC/1/hwCardFail_active-135180

Message

PIC/1/hwCardFail_active: The card failed partially. (EntityPhysicalIndex=[EntityPhysicalIndex], EntPhysicalIndex=[EntPhysicalIndex], EntPhysicalName=[EntPhysicalName], EntityType=[EntityType], EntityTrapFaultID=135180, Reason=The chip was faulty.)

In VS mode, this log is supported only by the admin VS.

Description

The subcard experienced a partial failure.

Parameters

Parameter Name	Parameter Meaning
EntityPhysicalIndex	Indicates the index of the physical entity.
EntPhysicalIndex	Indicates the index of the physical entity.
EntPhysicalName	Indicates the name of the physical entity.
EntityType	Indicates the type of the physical entity.
EntityTrapFaultID	Indicates the error code.
Reason	Indicates the description of the cause of the trap.

Possible Causes

The chip was faulty.

Procedure

1. If services on the card are normal, collect the information about alarms, logs, and configurations, and then contact technical support personnel. Otherwise, if services are abnormal, go to Step 2.

2. Check whether the card is securely installed. If not, install the card firmly.

3. If the fault persists, replace the faulty card.

4. If the alarm persists, collect the information about alarms, logs, and configurations, and then contact technical support personnel.