CLKM/2/hwClockNotInLockedMode_active

Message

CLKM/2/hwClockNotInLockedMode_active: The work mode of system clock source out trace. (hwClockAttributeChassisIndex=[hwClockAttributeChassisIndex], hwClockChassisId=[hwClockChassisId], hwClockAttributeSysClkLockMode=[hwClockAttributeSysClkLockMode])

In VS mode, this log is supported only by the admin VS.

Description

The clock source synchronization failed.

Parameters

Parameter Name Parameter Meaning

hwClockAttributeChassisIndex

Indicates the index of the chassis where the non-PTP clock source is located. In the case of a single chassis, the index is 1. For a chassis where a PTP clock source is located, the index is invalid.

hwClockChassisId

Chassis id of the clock source.

hwClockAttributeSysClkLockMode

Lock mode of system clock.Inter-chassis synchronization type. values:

freeRun(0).

fastLock(1).

lock(2).

hold(3).

Possible Causes

Cause1: No external clock source could be traced.

Cause2: The external clock source was unqualified due to some defects such as frequency offset.

Cause3: The synchronization mode of the clock was forcibly set to free.

Procedure

1. Run the display clock config command to check whether the working mode of the clock is normal.

  • If so, go to step 2.
  • If not, go to step 4.

2. Run the display clock source command to check whether an available clock source is configured to be traced. For example, check whether the clock source is in a correct state, whether the user is configured with a priority, and whether the clock source is configured with a valid SSM level.

  • If so, go to step 5.
  • If not, go to step 3.

3. Configure the clock again. For details, see Clock Synchronization Configuration in Configuration Guide - Basic Configuration.

Run the clock run-mode normal command to configure the clock source to work in normal mode and check whether the configuration succeeds.

  • If so, go to step 2.
  • If not, go to step 5.

4. Collect the alarm, log, and configuration information, and contact Huawei technical support personnel.

5. End.

Copyright © Huawei Technologies Co., Ltd.
Copyright © Huawei Technologies Co., Ltd.
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