PIC/1/hwPortDown_active-144384

Message

PIC/1/hwPortDown_active: The status of the physical interface is Down. (EntityPhysicalIndex=[EntityPhysicalIndex], EntPhysicalIndex=[EntPhysicalIndex], EntPhysicalName=[EntPhysicalName], EntityTrapFaultID=144384, ReasonDescription=[hwPortDownReason])

Description

The status of the physical interface is Down.

Parameters

Parameter Name	Parameter Meaning
EntityPhysicalIndex	Index of the physical entity.
EntPhysicalIndex	Index of physical port.
EntPhysicalName	Name of the physical entity.
EntityTrapFaultID	Error code.
hwPortDownReason	Indicates the description of the possible cause.

Possible Causes

The status of the physical interface is Down.

Procedure

1. Check the link between failure port and peer port to make sure the link is normal. Check whether the fault is rectified.

If so, go to Step 5.
If not, go to Step 2.

2. Run the display interface interface-type interface-number command in the user view to check the status of failure port and peer port.

3. If the failure port or peer port is in managing down status, then enter the interface view and run the undo shutdown command. Check whether the fault is rectified

If so, go to Step 5.
If not, go to Step 4.

4. Collect alarm information, log information and configuration information, and then contact technical support personnel.

5. End.