BRASUM/4/hwPortalServerDown_active

Message

BRASUM/4/hwPortalServerDown_active: The communication with the WEB server fails. (IpAddress=[IpAddress],Vpn-Instance=[Vpn-Instance])

This log is supported only on NetEngine 8000 F1A.

In VS mode, this log is supported only by the admin VS.

The web server was Down.

Parameter Name	Parameter Meaning
IpAddress	IP address of the portal server
Vpn-Instance	VPN instance of the portal server

The web server went Down, or the communication link was interrupted.

1.Check the operating status of the web server.

2.If the web server is Down, turn the server Up.

3.If the alarm still persists, check the network connections of the server until the alarm is cleared.