PTP/2/hwPtpPktLos_active

Message

PTP/2/hwPtpPktLos_active: The ptp packet of the trace source is lost. (hwPtpPktType=[hwPtpPktType])

In VS mode, this log is supported only by the admin VS.

Description

PTP packets were lost.

Parameters

Parameter Name	Parameter Meaning
hwPtpPktType	The packet type. The value can be: Announce(8). Sync(1). Delay_Resp(6). Pdelay_Resp(4).

Parameter Name

Parameter Meaning

hwPtpPktType

The packet type. The value can be:

Announce(8).

Sync(1).

Delay_Resp(6).

Pdelay_Resp(4).

Possible Causes

The Announce, Sync, and Delay_Resp packets detected on the slave interface fail to be received within a specified period.

Procedure

1. Run the display ptp interface command for multiple times to check whether the number of packets received on the involved interface is increasing.

If yes, go to Step 2.
If no, go to Step 4.

2. Run the display ptp all config command on the peer device and check whether the peer interface configurations are correct, such as the packet sending rate.

If yes, go to Step 3.
If no, go to Step 4.

3. Adjust the PTP interface configuration on the peer interface, such as the packet sending rate, and then check whether the alarm is cleared.

If yes, go to Step 5.
If no, go to Step 4.

4. Collect alarm, log, and configuration information, and contact Huawei technical support personnel.

5. End.