L2VPN/3/hwPwApsLost_active

Message

L2VPN/3/hwPwApsLost_active: APS reported a packet lost alarm. (PwApsId=[PwApsId], PWID=[PWID], PWTYPE=[PWTYPE], PWPeerIp=[PWPeerIp], PwIndex=[PwIndex])

Description

APS packets were lost.

Parameters

Parameter Name	Parameter Meaning
PwApsId	ID of the PW APS instance
PWID	ID of the PW
PWTYPE	PW encapsulation type
PWPeerIp	Destination address of the PW
PwIndex	Interface index of the PW

Possible Causes

Cause 1: PW APS instances were not configured.
Cause 2: The PW tunnel status was not Up.

Procedure

The troubleshooting procedure is as follows:

1. Run the display mpls l2vpn pw-aps command to check whether a PW APS instance has been configured.

If a PW APS instance has been configured, go to Step 3.
If no PW APS instance has been configured, go to Step 2.

2. Run the pw-aps command to configure a PW APS instance, and check whether the alarm is cleared.

If the alarm is cleared, go to Step 6.
If the alarm persists, go to Step 3.

3. Run the display mpls l2vc or display mpls static-l2vc command to check whether the PW is Up.

If the PW is Up, go to Step 5.
If the PW is Down, go to Step 4.

4. Perform the troubleshooting operations described in hwPWVcDown and hwSvcDown to rectify the fault.

If the fault is rectified, go to Step 6.
If the fault persists, go to Step 5.

5. Collect alarm information and configuration information, and then contact technical support personnel.

6. End.