BASE-TRAP/4/hwRadiusAcctServerDown_active: The communication with the RADIUS accounting server fails. (IpAddress=[IpAddress],Vpn-Instance=[Vpn-Instance],Port=[Port])
In VS mode, this log is supported only by the admin VS.
| Parameter Name | Parameter Meaning |
|---|---|
|
IpAddress |
Indicates the IP address of the RADIUS accounting server |
|
Vpn-Instance |
Indicates the VPN instance on the RADIUS accounting server |
|
Port |
Indicates the interface number of the RADIUS accounting server |
The route between the device and the RADIUS accounting server was unreachable or the RADIUS accounting server did not respond to the request of the device within the timeout period
1.Run the ping command to check whether the RADIUS server is reachable. - If so, go to Step 3. - If not, go to Step 2. 2.Run the display interface command to check whether the interface is Up. - If so, go to Step 3. - If not, verify that the physical link is connected properly. 3.Run the display current-configuration command to check whether the RADIUS server is correctly configured. - If so, go to Step 4. - If not, see the Configuration Guide-Use Access to modify configurations on the RADIUS server. 4.Collect the alarm information, log information, and configuration information, and then contact the technical support personnel.