Reasons for User Offline

Reasons for User Offline Defined by Standard Protocol

Code

Description

1

User request to offline

2

Lost carrier

3

Lost service

4

Idle timeout

5

Session timeout

6

Admin reset

7

Admin reboot

8

Port error

9

Nas error

10

Nas request to offline

11

Nas reboot

12

Port unneeded

13

Port preempted

14

Port suspend

15

Service unavailable

16

Callback user

17

User info error

18

Host request to offline

Sub-Codes for User Offline Reasons Defined by Huawei

Table 1 Common Reasons for User Offline

Code

Subcode

Description

SC_PROTOCOL_USER_REQUEST (1)

19

User request to offline

21

PPP user request

34

EAPOL user request

65

Web user request

69

DHCP release

70

DHCP decline

95

FTP with user switch

110

Gateway different from former

156

L2TP request offline

168

WLAN cuts DHCP old user

272

Realloc ip timeout

273

Lease renewal timeout for short-leased users

367

Mac user ppp preferred

435

Radius client request

555

Receive LCP terminate request from user while LCP negotiating

556

Receive LCP terminate request from user after IPCP negotiation

674

Physical link down

558

Receive PADT packet from user

SC_PROTOCOL_LOST_CARRIER(2)

22

PPP with echo fail

29

ARP with detect fail

36

EAPOL with echo fail

49

WEBS with heartbeat fail

162

Tunnel with session null

166

No response of control packet from peer

177

ND Detect Fail

275

DHCP with MTU limit

432

L2TP wait control ack from peer timeout

SC_PROTOCOL_LOST_SERVICE (3)

27

LNS request

152

L2TP peer cleared tunnel

154

LNS cleared session

155

LNS clearing session error

SC_PROTOCOL_IDLE_TIMEOUT(4)

90

Idle cut

SC_PROTOCOL_SESSION_TIMEOUT (5)

88

AAA with flow limit

93

Session time out

SC_PROTOCOL_ADMIN_RESET (6)

40

SRVCFG cut command

87

AAA cut command

91

AAA with radius server cut command

158

CLI clear tunnel

SC_PROTOCOL_PORT_ERROR (8)

59

CM with Ifnet down

102

Board remove

103

Card remove

104

Slot down

148

PPP pvc interface down

149

PPP VE interface down

353

CM with Ifnet ipv6 protocol down

SC_PROTOCOL_NAS_ERROR (9)

79

AAA with message send fail

159

L2TP checking SCCRP error

160

L2TP checking ICRP error

SC_PROTOCOL_NAS_REQUEST (10)

1

User request to offline

2

Lost carrier

3

Lost service

4

Idle timeout

5

Session timeout

6

Admin reset

7

Admin reboot

8

Port error

9

Nas error

10

Nas request to offline

11

Nas reboot

12

Port unneeded

13

Port preempted

14

Port suspend

15

Service unavailable

16

Callback user

17

User info error

18

Host request to offline

25

PPPOE with ethernet interface down

26

L2TP with cut command

33

Interface down

41

MCC with IGMP request

43

MCC with route delete

44

MCC with IGMP disable

45

MCC with level 2 devise leaving

46

MCC with PVLAN Attribute change

48

MCC with MG attribute change

50

Webs with Realloc IP Address fail

51

AM with lease timeout

53

AM with Renew lease timeout

54

CM with l2tp session fail

55

CM with login fail

57

CM with access limit

58

CM with time out

60

CM with IP address alloc fail

67

DHCP with server nak

68

DHCP with server no response

71

DHCP with IP address conflict

74

AAA with logout fail

75

AAA with force MG offline fail

77

AAA with user information error

78

AAA with realtime accounting fail

80

AAA reauthen stop accounting

81

Server trigger reauthen stop accounting

82

AAA with start accounting fail

83

AAA with Authentication no response

84

AAA with authorization data error

86

AAA access limit

89

AAA with local bill pool no space

92

AAA with stop accounting fail

94

AAA with update fail

96

FTP with service closing

97

FTP with server closed

98

FTP with server idle timeout

99

FTP with user login fail

100

FTP with receive data fail

101

Interface delete

105

IP address conflict

106

MAC address conflict

108

DHCP wait client packet timeout

119

DHCP illegal ip range

121

DHCP invalid IP pool info

122

DHCP storing pool info failed

130

DHCP receive discover from a working user

135

AAA with radius decode fail

139

DHCP lease timeout

142

Layer2-VPN down

143

Board on Master removed

144

Card on Master removed

145

Interface on Master down

146

PPP negotiate fail

150

VPDN license not enable

151

Authenticate fail

161

LNS challenge us but password is null

164

L2TP send ICRQ fail

165

L2TP send ICCN fail

169

PPP user over LNS request

170

LAC clear tunnel

171

LAC clear session

172

CLI clear tunnel

173

LNS clear tunnel

174

LNS clear session

175

LNS send fail

176

LNS clear group

182

RUI user request offline

183

MP main users offline, then cut all sub users

184

MP sub user down

185

Netmask assigned by RDS error(Route conflict)

186

Netmask assigned by RDS error(Value invalid)

189

VRRP change to slave

190

The domain has not bound ip-pool or ipv6-pool

199

Not config prefix in domain

200

CM with Framed IP address invalid

203

Unmatched Vpn-Instance

205

Domain disable remote backup

207

local no this user

208

AAA send authen request fail

209

Local authen reject

210

Local author reject

213

layer2 leased line config delete

271

DHCP repeat packet

274

Dhcp server speed limit

278

RUI request offline

303

Not bind IPv6 pool or ip alloc fail

304

UCM failed to apply resource for trunk user

305

UCM failed to update work-slot of trunk-interface user

306

UCM failed to update QoS resource of trunk-interface user

319

DHCPV6 wait UCM timeout

320

DHCPV6 wait client timeout

321

DHCPV6 ip alloc fail

322

DHCPV6 client decline

323

DHCPV6 client release

325

Block domain force user to offline

326

CM with AAA auth ack time out

329

CM with AMV6 ipv6 ack time out

330

CM with AM ip ack time out

331

CM with PPP conn up time out

332

CM with DHCPACC conn up time out

333

CM with DHCPv6 conn up time out

334

CM with MSEADA cib ack time out

335

CM with ARP detect ack time out

336

CM with AAA ipv6 update ack time out

337

CM with AAA logout ack time out

338

CM with WEB logout resp time out

339

CM with MSEADA update workslot time out

341

DHCPV6 wait server timeout

352

DHCPV6 lease expired

365

Author of IP address and ip include conflict

366

CM with PPP ipv6 conn up time out

381

IP alloc fail for trigger user

382

Radius alloc incorrect IP

386

AMV6 with assigning ipv6 address conflicted

387

DHCPV6 repeat solicit

388

CM with DHCPv6 conn request time out

389

The vrf of domain is not accord with the pool

392

CGN Board reset

416

Receive L2TP Session break message from peer LAC

417

Receive L2TP Tunnel break message from peer LAC

422

L2TP tunnel idle cut

528

Fail to get AP MAC

529

Get unnumbered loopback failed

530

RADIUS server delivered the denial of renewal flag

541

Session group virtual user offline

560

OFFER packet contains a gateway IP address

561

OFFER packet contains an IP address not on user segment

562

OFFER packet contains an IP address being used

563

OFFER packet contains a conflicting IP address

564

OFFER packet has an IP address being used by PPPoE user

565

ACK packet contains a gateway IP address

566

ACK packet contains an IP address being used

567

ACK packet contains a conflicting IP address

568

ACK packet has an IP address being used by PPPoE user

569

RADIUS allocated address not matching the trigger one

570

No available pool for the Layer3 DHCP user

571

No available pool for the Layer2 DHCP user

572

Server-Identifier in packet is not the local device

573

DHCP wait authentication reply timeout

574

DHCP wait Up reply timeout

575

Fail to alloc specified IP address for RUI

576

No available pool

577

The idle addresses conflict with those used by other users

578

ACK contains a gateway IP address not matching the user's

579

ACK packet contains a mask not matching the user's

580

DHCP Server no response

581

ACK packet contains an IP address not on user segment

582

ACK packet has an IP address being used by other user

583

IP address record fail on local device

675

Number of users exceeded the spec which the device is able to support

586

The memory reached the restart threshold

594

Deny padi by ACL

595

Pppoe chasten

596

Fail to process padi

597

Fail to process padr

598

Drop padi or padr for backup rui

599

Packet version or type is wrong

600

Create pppinfo fail

601

Deny discover packet by ACL

602

Drop discover packet for ip pool is synchronizing

603

Drop discover packet with Option54

604

Fail to process DHCP Discover packet

640

User have no overlap pool

655

No available pool for DHCPV6

656

IPv6 address is over limit

657

IPv6 address is over limit on slot

658

User is over IP stack limit

659

GTL license limit

665

The number of users exceeds limit

666

This device does not support bas

667

CGN instance down

669

Master slot of CGN instance is unavailable

674

Physical link down

675

Number of users exceeded the spec which the device is able to support

676

Update PPP user conflict with others

677

Update PPP user, it reached the MAC session limit

679

Get a challenge from peer LNS, but the password of local tunnel is null

682

Framing capability is invalid from LNS SCCRP

683

Receive window size is invalid from LNS SCCRP

684

Receive unsupported AVP from LNS

685

Chap response from lns doesn't pass authentication

686

The DAA user inbound car apply fail

687

The DAA user outbound car apply fail

688

The DAA user both direction car apply fail

689

Server has no free ip for rui user

690

Server select pool failed for rui user

691

IP address conflict with Giaddr of the ip pool

696

Pwve-access interface bas disable

710

Up blocked

711

Cusp state down

712

Framed IP conflicts with IP of interface

713

UP VPN instance not exist

714

CP and UP vpn relate fail

717

subscriber:fq:Unsupported fq name

740

DHCPv6 user trigger fail for server configuration inconsistent

741

ND user trigger fail for server configuration inconsistent

743

Alloc Tunnel ID Fail

744

L2TP NOT Enable or No L2TP License when processing SCCRQ

745

There is no host name in SCCRQ

746

Get L2TP group fail from host name when processing SCCRQ

747

L2TP NOT Enable or No L2TP License when processing ICRQ

748

Tunnel down when processing ICRQ

749

CHAP authentication of the Web user is denied

752

WEB authentication request is denied when processing authentication request

756

Layer3-subscriber does not support pd user

757

Relay Forward have no valid link address

773

Static users fail to occupy exclusive address pool

774

Static user access from shared address pool failed

775

Add nat user data fail (IP Access User Limit)

782

The number of services exceeds limit

789

Prefix conflict with same option

790

Prefix conflict with different option

791

CGN user does not support warm-standby switch

792

Portswitch fail for reach slot access limit or slave interface not prepared

793

Radius authorize invalid vlan

831

IP address conflict with static bind

832

IP address status is disable

833

RADIUS server delivered zero lease

834

AMv6 with check fail

835

Configuration recovery is not complete when processing SCCRQ

836

Multi-sessions per-mac exceed the maximum

837

The shared-key of RADIUS server has not been config

838

The route cost of the tunnel source interface bound to the L2TP group is invalid.

839

DHCP users option82 mismatch

840

DHCPV6 check fail

841

The authenticator header of the RADIUS response packet is invalid

842

PCP port range specified by RADIUS is out of reserved scope

843

Invalid PCP port range

844

Fail to allocate PCP port

845

Dynamic Pool is not supported by Radius

846

Ucm receive repeated dhcpv6 connect request

847

Web user logout, pre-domain IPV6 authorization disabled.

848

AM with smooth fail

849

A subnet conflict occurred in the dynamic address pool

854

CM with AAA start acct ack time out.

855

Receive PADI packet from user while user online

856

An IPv4 static user has a higher priority than the dynamic user with the same MAC address

857

Port switch preprocessing fails during the PWVE online process

858

Port switch preprocessing fails during the PWVE offline process

859

DHCPv6 proxy lease expired

860

The IP address assigned in the offer packet is inconsistent with that of the online user

861

Disaster recovery group role change to slave

862

AMV6 with smooth fail

863

No service location is available

864

Interface information is invalid during a switchover in warm backup mode

865

License not enable during a switchover in warm backup mode

866

Authentication methods are different during a switchover in warm backup mode

867

Access data is invalid during a switchover in warm backup mode

868

Qos information is different during a switchover in warm backup mode

869

The address pool bound to the domain does not match the address pool bound to the interface.

870

Virtual MAC does not exist in peer CP

871

Virtual MAC conflicts with peer CP

872

Acct-Session-Id conflict

873

MSEADA failed to download table

SC_PROTOCOL_SERVICE_UNAVAILABLE(15)

107

L2TP service is unavailable

SC_PROTOCOL_USER_ERROR (17)

23

PPP with authentication fail

35

EAPOL with authentication fail

Table 2 Rare Reasons for User Offline

Code

Subcode

Description

SC_PROTOCOL_LOST_CARRIER(2)

523

ND table synchronization fails

SC_PROTOCOL_SESSION_TIMEOUT (5)

312

EAPOL server session timeout

SC_PROTOCOL_ADMIN_RESET (6)

72

DHCP free lease with command

SC_PROTOCOL_NAS_ERROR(9)

38

EAPOL with nas error

64

CM with Nas error

76

AAA with memory alloc fail

85

AAA with timer create fail

153

L2TP FSM error

163

L2TP inner error

167

L2TP other error

342

L2TP alloc sessionid fail

343

L2TP alloc tunnelid fail

344

L2TP init tunnel struct fail

345

L2TP rebuild tunnel fail

346

L2TP download lac fib fail

347

L2TP send SCCRQ fail

349

L2TP get tunnel fail

350

L2TP remote slot

427

L2TP send connect up message fail

428

L2TP send SCCCN fail

430

L2TP SCCRQ check fail

431

L2TP SCCRP send fail

SC_PROTOCOL_NAS_REQUEST (10)

20

Connect check fail

24

PPP with connect check fail

28

L2TP with connect check fail

30

ARP with table full

31

ARP with connect check fail

32

ARP with start detect fail

37

EAPOL with connect check fail

39

SRVCFG with connect check fail

42

MCC with nas error

47

MCC with mvlan update fail

52

AM with check fail

56

CM with start arp detect fail

61

CM with add to FC fail

62

CM with FC connect check fail

63

CM with AAA connect check fail

66

Abnormal logout request packet

73

DHCP with unknown error

109

DHCP cib syn error

111

DHCP memory error

112

DHCP relay discovery pkt fail

113

DHCP create timer fail

114

DHCP generate discover pkt fail

115

DHCP generate request pkt fail

116

DHCP send ack pkt fail

117

DHCP send offer pkt fail

118

DHCP send message fail

120

DHCP packet info did not match

123

DHCP caching client packet failed

124

DHCP storing user info failed

125

DHCP distributing route failed

126

DHCP retrieved unexpected IP address

127

DHCP allocating IP from local pool failed

128

DHCP user state timeout

129

DHCP receive other client's request packet

131

DHCP failed to relay selectReq to server

132

DHCP sending reboot pkt fail

133

MSEADA with user added fail

134

MSEADA with cib checked fail

136

AAA with HQOS filled fail

137

AAA with pool filled fail

138

MSEQOS with SQ reserved fail

140

Failed to realtime backup

141

Layer2 leased line down

147

PPP up recv lcp again

157

L2TP connect check fail

178

ND Table Check Fail

179

ND send ipv6 request message fail

180

ND Add Prefix Fail

181

Prefix Aging

187

MIP check fail

188

MP first link down

191

Clear VSI, BCP users offline

192

Reserved

193

Update TBMASK fail

194

Add ELB fail

195

Not support BCP access

196

Delete ELB fail

197

Clear mac fail

198

UCM beyond vsi limit

201

RUI users create ppp table fail

202

RUI users delete ppp table fail

206

SRVCFG failed to process

204

Reserved

211

Reserved

212

AAA service change

214

Fail to transport access type

215

Fail to check ucm oper

216

Fail to Init cib list

217

Fail to Init Cib

218

Fail to add mac hash

219

Fail to add ip hash

220

Fail to set local cid from global cid

221

Fail to add internal pfb

222

Fail to trans access type

223

Fail to check ucm oper message

224

Fail to del internal pfb

225

Fail to del mac hash

226

Fail to del ip hash

227

Fail to check ucm oper message when modify

228

Fail to get cib item when modify

229

Fail to set local CID from global cid

230

Fail to update internal pfb

231

Fail to update qos para

232

Fail to add user mac

233

Fail to add arp

234

Fail to add l2tp lac fwd table

235

Fail to add l2tp lns fwd table

236

Fail to add l2tp lts fwd table

237

Fail to add elabel map

238

Fail to add outsegment table

239

Fail to add insegment table

240

Fail to qinq user oper

241

Trunk is no member

242

Fail to resource Apply

243

Fail to set qos data

244

Fail to apply stat ingress res

245

Fail to apply stat egress res

246

Fail to apply new user mac index

247

Fail to apply new arp index

248

Fail to apply car id

249

Fail to apply user-queue resource

250

The label cell is null

251

Fail to apply qos resource

252

Fail to apply qos res by host

253

Fail to apply qos res ingress

254

Fail to apply stat res

255

Fail to apply staid ingress

256

Fail to apply statid egress

257

Fail to apply stat res ingress

258

Fail to apply qos res egress

259

Fail to apply qos res by location

260

Fail to apply qos res by hash

261

Fail to apply qos res by c-vlan

262

Fail to apply qos res by lease line

263

Fail to manage internal qos resource

264

Fail to portal add user info

265

Fail to add qos param

266

Fail to download out bound SQ id

267

Fail to add fwd table

268

Fail to add internal product main fwd entry

269

Fail to add node fresh list

270

Fail to deliver QoS parameters

276

RUI trigger to delete pppoe cib failed

277

RUI trigger to create pppoe cib failed

279

User info is conflict with rui user

280

Rui is disabled in the domain

281

Fail to get rui user info

282

Record in aaa of rui authentication request is null AAA

283

Fill rui user information fail

284

Fill rui user ip pool fail

285

Fill rui user qos profile fail

286

RUI request cold backup user offline for slave

287

IPv6 address allocation failed because of inner cause

288

No prefix available

289

No IPv6 address available

290

IPv6 address conflicts too much times

291

No available prefix for conflicts of the interface id specified by radius

292

User expected a wrong prefix length

293

MSEADA fail update qos resource

294

MSEADA fail update work slot

295

MSEADA success update work slot

296

Failed to update ip address for ip type mismatch

297

Failed to update user mac table

298

AAA update ipv6 address fail

299

UCM failed to send ipv6 update message to AAA

300

UCM failed to send ipv6 update message to MSEADA

301

UCM update ipv6 address fail

302

UCM with framed IPv6 address invalid

307

MSEADA failed to download session table

308

MSEADA failed to download uaib table

309

MSEADA failed to download cib table

310

MSEADA failed to add cid from vcd

311

DHCPV6 check fail

313

UCM portswitch process fail

314

UCM portswitch preprocess fail

315

MSEADA portswitch process fail

316

MSEADA portswitch process timeout

317

MSEADA set user num of interface fail

318

MSEADA portswitch notify access module fail

324

DHCPV6 inner error

327

Get Interface Linklocal Addr Failed

328

Base service address alloc failed

340

IPv6 static user has a higher priority than dynamic user with same mac

348

L2TP session limit

351

Failed to switch workslot for user is not up

354

MSEADA failed to get lns info

355

MSEADA failed to download l2tp global table

356

MSEADA failed to download l2tp global table

357

MSEADA failed to get pfb data

358

MSEADA failed to download dual user table

359

AAA with DAA QoS filled fail

360

Fail to get ppp info when modify

361

PPP is already down when modify

362

Failed to add user to board for user is not up

363

Authentication method error on bas interface

364

EAP connection down

368

GTL license needed

369

Online user number exceed GTL license limit

370

User access speed too fast

371

Bas interface access limit

372

Wait cib ack time out

373

Wait EAPOL auth request time out

374

Wait EAPOL down ack time out

375

Wait WEB auth request time out

376

Wait WEB down ack time out

377

Wait WEB user ack time out

378

Wait PPP auth request time out

379

Wait L2TP connection up time out

380

Wait DHCP connection request time out

383

Board type does not support user access

384

Slot blocked

385

Fail to switch workslot for slotcid is invalid

390

Get dslite info error

391

Get nat info error

393

CM with CGN ack time out

394

Add nat user data fail

395

Add nat user data fail(Input Error)

396

Add nat user data fail(Create User Fail)

397

Add nat user data fail(Port PreAlloc Fail)

398

Add nat user data fail(Syn User To Spu Fail)

399

Not Find User When Del CGN User

400

Add nat user data fail(Search Public Addr Fail)

401

IPv4 user basic ip type and author mismatch

402

IPv6 user basic ip type and author mismatch

403

Add nat user data fail(add slave user fail)

404

Add nat user data fail(public resource conflict)

405

IPv6 PD user basic ip type and author mismatch

406

IPv6 user managed flag error

407

CM with CGN modify time out

408

L2TP RUI IN BATCH BACKUP

409

Fail to download daa car param

410

Fail to apply daa qos resource

411

Fail to apply daa inbound qos resource

412

Fail to apply daa outbound qos resource

413

Fail to apply count resource

414

Static on-line user with the same mac exists

415

Packet Authenticator Error

418

Basic stack IPv6 address alloc fail

419

Basic stack PD prefix alloc fail

420

L2TP test tunnel ok

421

L2TP test tunnel NG

423

L2TP tunnel time out

424

General error occurred in modify process

425

CM with user blocked

426

L2TP local clear tunnel

429

L2TP wait auth ack timeout

433

Up to user max session

434

Can not get all of authorized IP address

436

IPv4 authentication method error

437

IPv6 authentication method error

438

DHCPv6 (IANA) can't access with ND at the same time

439

PPP IPCP negotiate fail

440

PPP IPv6CP negotiate fail

441

ND address conflict

442

ND Repeat Request

443

CGN auto cut

444

The ds-lite tunnel prefix length is inconsistent with the user's

445

L2TP Tunnel password error

446

L2TP Tunnel authentication fail

447

User's password expired

448

The VPN to which the subscriber belongs has been deleted

449

DHCPV6 packet speed limit

450

PPP IPCP terminate

451

PPP IPv6CP terminate

452

The number of users on this slot exceeds limit

453

Fail to save ucm message data

454

The number of classifiers in a packet exceeded the specification

455

The number of classifiers in a packet exceeded the specification

456

The same classifiers could not use different behavior names

457

The number of classifiers delivered by a device exceeded the specification

458

The number of user groups of a device exceeded the specification

459

The number of classifier referenced by all-user exceeded the specification

460

The number of classifier referenced by per-user exceeded the specification

461

The number of the classifier's rules exceeded the specification

462

The attribute identifiers were not registered

463

The ACL type was invalid

464

The classifier name was invalid

465

The behavior name was invalid

466

The optype value was invalid

467

The ruleid value was invalid

468

The sipv4 value was invalid

469

The sipv6 value was invalid

470

The dipv4 value was invalid

471

The dipv6 value was invalid

472

The ss-group value was invalid

473

The ss-group does not exist

474

The su-group value was invalid

475

The su-group does not exist

476

The value of the ds-group was invalid

477

The ds-group does not exist

478

The du-group value was invalid

479

The du-group does not exist

480

The proto value was invalid

481

The sport value was invalid

482

The dport value was invalid

483

The sport-range value was invalid

484

The dport-range value was invalid

485

The pre value was invalid

486

The tos value was invalid

487

The dscp value was invalid

488

The tcpflag value was invalid

489

The remark-dscp value was invalid

490

The value of remark-ipv6-dscp was invalid

491

The remark-8021p value was invalid

492

The dir value was invalid

493

An ACL delivered multiple duplicate attributes

494

The parameters delivered could not be the same

495

An unregistered attribute was displayed in RC

496

The protocol was not TCP when the tcpflag was delivered

497

The port and protocol type conflicted

498

The address type defined in an ACL and protocol type conflicted

499

The address type defined in an ACL and IP address type conflicted

500

An unregistered attribute was displayed in RB

501

An unregistered attribute was displayed in lc or optype

502

One packet contained multiple optype parameters

503

The lc and other attributes in an ACL were mutually exclusive

504

The permit and deny in an ACL were mutually exclusive

505

The IPV4 and IPv6 in an ACL were mutually exclusive

506

One ACL could not deliver multiple source types

507

One ACL could not deliver multiple destination types

508

The dport and dport-range in one ACL were mutually exclusive

509

The sport and sport-range in one ACL were mutually exclusive

510

The bidirectional parameter and rule ID in an ACL were mutually exclusive

511

The tos or pre parameter and dscp parameter was mutually exclusive

512

Ipv6 and tcp-flag in the same ACL were mutually exclusive

513

IP address alloc fail for IP pool is synchronizing

514

The user was logged out due to web packet attacks

515

LNS Multicast user resource full

518

Fail to create dynamic user-group

519

Dynamic user-group number is full

521

Fail to release the public IP

524

Web fast reply was configured on the L2-aware user access board

538

Failed to authorize session group user

539

No sub user in session group

540

Username user cannot switch to session group user

542

Session group user does not support reauthentication

548

Undo NAT server

555

Receive LCP terminate request from user while LCP negotiating

556

Receive LCP terminate request from user after IPCP negotiation

558

Receive PADT packet from user

559

Receive PADR packet from user while user online

560

OFFER packet contains a gateway IP address

561

OFFER packet contains an IP address not on user segment

562

OFFER packet contains an IP address being used

563

OFFER packet contains a conflicting IP address

565

ACK packet contains a gateway IP address

573

DHCP wait authentication reply timeout

574

DHCP wait Up reply timeout

575

Fail to alloc specified IP address for RUI

580

DHCP Server no response

582

ACK packet has an IP address being used by other user

583

IP address record fail on local device

631

MSEADA failed to check qvct table

635

Online interface is conflict with family

644

TERM with time out

649

UCM failed to apply resource for virtual-access user

660

Virtual-access remote interface bas disable

661

UCM failed to get resource parameter for virtual-access user smooth

662

UCM failed to get interlink for virtual-access user smooth

668

CGN instance is synchronizing data

670

CM with CGN syn ack time out

671

CM with CGN del ack time out

672

CM failed to get nat instance when smooth

673

CM with VSM connect check fail

678

LNS tunnel name doesn't match LAC remote-name

680

Use config to create tunnel with no start lns ip-address

681

Invalid tunnel id from LNS SCCRP

692

UCM failed to apply resource for pwve user

693

UCM failed to apply nhp resource for pwve-access

694

UCM failed to get resource parameter for pwve-access user smooth

695

The user was logged out due to pwve-access interface no nexthop

697

User offline for test command

698

Check user board resource failure

699

MSEADA failed to download user-mac table

700

MSEADA failed to download AIB table

701

MSEADA failed to download CST table

702

CM with qos ack time out

703

CM with qinq ack time out

704

CM with fei ack time out

705

VSM reset section user down

706

Add nat user data fail(slave VPN mismatch)

707

RUI data synchronization

708

Dual previous check failed

715

The port license is not active

716

CM failed to get dslite instance when smooth

718

subscriber:fq:More blanks exist

719

subscriber:fq:The shaping and shaping-percentage can not be together

720

subscriber:fq:Shaping range error

721

subscriber:fq:Pbs range error

722

subscriber:fq:Unsupported sch

723

subscriber:fq:Wfq must with weight

724

subscriber:fq:Non-wfq can't with weight

725

subscriber:fq:Weight range error

726

subscriber:fq:Direction error

727

subscriber:fq:Unsupported function

728

subscriber:fq:Neither shaping nor sch

729

subscriber:fq:The ratio of the shaping values exceeds 2000

730

subscriber:fq:Unsupported user type

731

subscriber:fq:Incompatible FQ scheme

732

subscriber:fq:No QoS-profile error

733

subscriber:fq:Get QoS-profile error

734

subscriber:fq:Car speed limit error

735

subscriber:fq:queue in car mode

736

The number of users on this card exceeds limit

739

Delete domain force user to offline

750

The Web user is authenticated when processing CHAP authentication request

751

The Web user is being authenticated when processing CHAP authentication request

753

The Web user is authenticated when processing authentication request

754

The Web user is being authenticated when processing authentication request

755

Over limit of users and NOT EAP USER

758

Portswitch process fail for synchronize interface information

759

Portswitch process fail for send roam up ack message

760

Portswitch process fail for modify user host router

761

Portswitch process fail for synchronize physical information

762

Portswitch process fail for L2TP process

763

Portswitch preprocess fail for trunk offline process

764

Portswitch preprocess fail for free QOS resource

765

Portswitch preprocess fail for reach slot access limit

766

Portswitch preprocess fail for apply QOS resource

767

Portswitch preprocess fail for trunk online process

768

Portswitch preprocess fail for synchronize physical information

769

Portswitch preprocess fail for reach interface access limit

770

Portswitch preprocess fail for user add access number

771

Portswitch not support dhcpv6 access when switching

772

Switch domain is suppressed because HA is not done

775

Add nat user data fail(IP Access User Limit)

776

FES message queue blocked

777

FEI add service table failed

778

FEI add service action table failed

779

Family is conflict with edsg

780

Family table cannot be created

781

Family table cannot be updated

783

Failed to refresh service table

784

Failed to backup message

785

Failed to apply qos when modify

786

UM wait fei ack time out

787

Access types of the CP and UP do not match

788

Pipeline inner error

789

Prefix conflict with same option

790

Prefix conflict with different option

794

DB request offline

795

User info is conflict with DB

796

CU does not support L2TP's IPV6 users online

797

User access conflicts with key configuration modification

798

L2TP LNS BackupGrp Session Backup Fail

799

UCM failed to apply resource for lns backup user

800

The number of L2NAT users exceeds limit

801

Portswitch preprocess fail for reach interface ip-stack access limit

802

Failed to acquire a valid user name template

803

The UP types do not match for warm backup

804

The interface type does not support warm backup

805

The PW-VE tunnel type must be VXLAN for warm backup

806

The interface types do not match

807

The access type does not support warm backup

808

The backup interface of the faulty interface fails to be obtained

809

The domain configurations are different for warm backup

810

User info is conflict with online user

811

The interface is not ready now

812

The board is not available

813

The count of IPoE user has reached the maximum number of board

814

Layer 3 static users with vpn-instance switch enabled do not support RUI

815

The address carried in ack packet is different from offer packet

816

L2TP session state synchronization failed during failover

817

L2TP failover recovery failed

818

L2TP failover recovery timed out

819

L2TP tunnel is in the failover recovery phase

820

Vxlan state down

821

DHCP request packet contains a unmatched IP address

822

UCM inner error

823

Failed to resume dynamic subnet from server

825

CGN instance down(static-mapping configured with load-balance)

826

Cold backup user IP address conflict

827

The Dynamic pool has no license and no other pools are avaliable

828

Incomplete user ip stack

829

No available DHCPV6 server

830

Dynamic subnet conflicts in disaster recovery

Table 3 More Detailed Reasons for User Offline

Subcode

Description

Subcode

Description (Detailed)

21

PPP user request

555

Receive LCP terminate request from user while LCP negotiating

556

Receive LCP terminate request from user after IPCP negotiation

674

Physical link down

558

Receive PADT packet from user

559

Receive PADR packet from user while user online

58

CM with time out

560

OFFER packet contains a gateway IP address

561

OFFER packet contains an IP address not on user segment

562

OFFER packet contains an IP address being used

563

OFFER packet contains a conflicting IP address

564

OFFER packet has an IP address being used by PPPoE user

565

ACK packet contains a gateway IP address

566

ACK packet contains an IP address being used

567

ACK packet contains a conflicting IP address

568

ACK packet has an IP address being used by PPPoE user

569

RADIUS allocated address not matching the trigger one

570

No available pool for the Layer3 DHCP user

571

No available pool for the Layer2 DHCP user

572

Server-Identifier in packet is not the local device

573

DHCP wait authentication reply timeout

574

DHCP wait Up reply timeout

60

CM with IP address alloc fail

575

Fail to alloc specified IP address for RUI

570

No available pool

577

The idle addresses conflict with those used by other users

578

ACK contains a gateway IP address not matching the user's

579

ACK packet contains a mask not matching the user's

580

DHCP Server no response

581

ACK packet contains an IP address not on user segment

582

ACK packet has an IP address being used by other user

583

IP address record fail on local device

Copyright © Huawei Technologies Co., Ltd.
Copyright © Huawei Technologies Co., Ltd.
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