PKI/4/HTTP_GET_CERT_ERR

Message

PKI/4/HTTP_GET_CERT_ERR: Manually obtaining certificate [file_name] through HTTP failed (Reason=[reason]).

Failed to obtain the certificate using HTTP.

Parameter Name	Parameter Meaning
file_name	Specifies the name of a certificate file.
reason	Indicates the failure cause.

URL resolution failed: URL parsing failed.
Failed to connect to the server: Connecting to the server failed.
The server did not respond within the specified period: Failed to receive the response from the server within the specified period.
Failed to receive the response message: Failed to process the response received from the server.
Failed to save the response message: Failed to save the response received from the server.

Cause 1: URL resolution failed.
Check whether the URL specified using the pki http command meets requirements.
- If not, enter a correct URL when running the pki http command in the system view.
- If so, collect required information and contact technical support personnel.
Cause 2: Failed to connect to the server.
Run the ping command to check whether the link between the device and server is reachable.
- If not, ensure that the network configurations, including interfaces and IP addresses, are correct.
- If so, collect required information and contact technical support personnel.
Cause 3: The server did not respond within the specified period.
Check whether the server is working properly.
- If not, ensure that the server has the certificate service enabled and is working properly.
- If so, collect required information and contact technical support personnel.
Cause 4: Failed to receive the response message.
Check whether the certificate file of the server exists.
- If not, add the certificate file to ensure that the server can provide the certificate download function.
- If so, collect required information and contact technical support personnel.
Cause 5: Failed to save the response message.
Run the dir command in the user view to check whether the storage space of the device is full.
- If so, run the delete command in the user view to delete unnecessary files.
- If not, collect required information and contact technical support personnel.