PKI/4/HTTP_GET_CRL_ERR

Message

PKI/4/HTTP_GET_CRL_ERR: Manually obtaining CRL [file_name] through HTTP failed (Reason=[reason]).

Description

Failed to obtain the CRL using HTTP.

Parameters

Parameter Name	Parameter Meaning
file_name	Specifies the CRL file name.
reason	Indicates the failure cause.

Possible Causes

URL resolution failed: URL parsing failed.
Failed to connect to the server: Connecting to the server failed.
The server did not respond within the specified period: Failed to receive the response from the server within the specified period.
Failed to receive the response message: Failed to process the response received from the server.
Failed to save the response message: Failed to save the response received from the server.

Procedure

Cause 1: URL resolution failed.
- When downloading the CRL using the pki get-crl command, run the display pki realm command to check whether the URL meets requirements.
  - If not, run the cdp-url command in the PKI realm view to change the URL.
  - If so, collect required information and contact technical support personnel.
- When downloading the CRL using the pki http command, check whether the URL meets requirements.
  - If not, enter a correct URL when running the pki http command in the system view.
  - If so, collect required information and contact technical support personnel.
Cause 2: Failed to connect to the server.
Run the ping command to check whether the link between the device and server is reachable.
- If not, ensure that the network configurations, including interfaces and IP addresses, are correct.
- If so, collect required information and contact technical support personnel.
Cause 3: The server did not respond within the specified period.
Check whether the server is working properly.
- If not, ensure that the server has the CRL service enabled and is working properly.
- If so, collect required information and contact technical support personnel.
Cause 4: Failed to receive the response message.
Check whether the CRL file of the server exists.
- If not, add the CRL file to ensure that the server can provide the CRL download function.
- If so, collect required information and contact technical support personnel.
Cause 5: Failed to save the response message.
Run the dir command in the user view to check whether the storage space of the device is full.
- If so, run the delete command in the user view to delete unnecessary files.
- If not, collect required information and contact technical support personnel.