POE/6/PDPOWEROFF

Message

POE/6/PDPOWEROFF: PD on the interface [STRING1] is powered off. (Reason=[STRING2])

Description

The PD on a port is powered off.

Parameters

Parameter Name	Parameter Meaning
[STRING]	Indicates a port ID.
[STRING2]	Powered off reason

Possible Causes

Reason=PoE was disabled on the interface.

PoE was disabled on the port.
Reason=The configured maximum power of the interface was lower than the current power consumption.

The maximum power configured for the port was lower than the current power consumption.
Reason=Manual power-off was performed.

The PD was manually powered off.
Reason=The interface was in the power-off time range.

The port was in the power-off time range.
Reason=The port mode was changed.

The port mode was changed.
Reason=The service port was converted to a stack port.

The service port was converted to a stack port.
Reason=The interface was in an overload condition.

The power of the PD exceeded the maximum power of the port.
Reason=The interface was in an overcurrent condition.

The current of the PD was too high.
Reason=The inrush current exceeded the PSE threshold.

The inrush current exceeded the PSE threshold.
Reason=The PD was disconnected, the inrush current exceeded the PD threshold, or MPS current was too low.

The PD was disconnected; the inrush current exceeded the PD threshold; the MPS current was too low.
Reason=The system power was insufficient.

The system power was insufficient.
Reason=Failed to obtain the interface power supply status.

Failed to obtain the port power supply status.
Reason=PoE port fails.

The port was faulty.
Reason=Other reasons.

Other reasons.

Procedure

For "Reason=PoE was disabled on the interface", run the display this command in the corresponding interface view to check whether the undo poe enable command configuration exists.
- If this configuration exists and you need to power on the PD again, run the poe enable command in the corresponding interface view to enable PoE.
- If this command does not exist, contact technical support personnel.
For "Reason=The configured maximum power of the interface was lower than the current power consumption", run the display this command in the corresponding interface view to check whether the poe power port-max-power command configuration exists.
- If this configuration exists, and you need to power on the PD again, run the undo poe power command in the corresponding interface view to restore the default maximum output power of the interface.
- If this command does not exist, contact technical support personnel.
For "Reason=Manual power-off was performed", if you need to power on the PD again, run the poe power-on interface interface-type interface-number command to manually power on the PD on the specified interface.
For "Reason=The interface was in the power-off time range", run the display this command in the corresponding interface view to check whether the poe power-off time-rangetime-range-name command configuration exists.
- If this configuration exists, and you need to power on the PD again, run the undo poe power-off time-range command in the corresponding interface view to cancel the configured PoE power-off time range.
- If this command does not exist, contact technical support personnel.
For "Reason=The port mode was changed", no action is required.
For "Reason=The service port was converted to a stack port", run the display stack configuration command in any view to check whether the current interface is a stack member port.
- If the current interface is a stack member port, and you need to power on the PD again, run the undo port interface interface-type interface-number command in the stack port view to restore the stack member port to a service port.
- If the current interface is not a stack member port, contact technical support personnel.
For "Reason=The interface was in an overload condition", run the display poe power, display poe power-state, and display poe information commands in any view to collect the command output and contact technical support personnel.
For "Reason=The interface was in an overcurrent condition", run the display poe power, display poe power-state, and display poe information commands in any view to collect the command output and contact technical support personnel.
For "Reason=The inrush current exceeded the PSE threshold", run the poe high-inrush enable command in the system view to allow high inrush current during power-on.
If the fault persists, run the display poe power, display poe power-state, and display poe information commands in any view to collect the command output and contact technical support personnel.
For "Reason=The PD was disconnected, the inrush current exceeded the PD threshold, or MPS current was too low", perform the following operations:
1. Check whether the PD is disconnected. If it is disconnected, reconnect it. If it is connected properly, continue the next operation.
2. Run the poe af-inrush enable command in the interface view to change the power supply standards of the interface from 802.3at to 802.3af and then check whether the fault is rectified. If the fault persists, continue the next operation.
3. Run the poe power-on delay delay-time command in the interface view to set the power-on delay and then check whether the fault is rectified. If the fault persists, continue the next operation.
4. Run the display poe power, display poe power-state, and display poe information commands in any view to collect the command output and contact technical support personnel.
For "Reason=The system power was insufficient", perform the following operations:
1. Run the display poe information command in any view to check current PoE running information on the switch. Focus on the Total Power Consumption(mW)Power Current Value(mW) field if the switch. If the load is high, the system powers off low-priority PDs to reduce the number of PDs. If the fault persists, continue the next operation.
2. Run the display poe-power command in any view to check PoE running information on the switch. Focus on the Reserved PoE Power Percent field and check whether its value is high. Its default value is 20%. If its value is much higher than 20%, run the poe power-reserved power-reserved command in the system view to set the percentage of the reserved PoE power against the available PoE power to a smaller value. If the fault persists, contact technical support personnel.
For "Reason=Failed to obtain the interface power supply status", run the display poe power, display poe power-state, and display poe information commands in any view to collect the command output and contact technical support personnel.
For "Reason=PoE port fails", run the display poe power, display poe power-state, and display poe information commands in any view to collect the command output and contact technical support personnel.
For "Reason=Other reasons", run the display poe power, display poe power-state, and display poe information commands in any view to collect the command output and contact technical support personnel.