SW_SNPG/3/ENTRY_ADD_FAIL

Message

SW_SNPG/3/ENTRY_ADD_FAIL: Failed to add MAC entry, because the index of entry is out of the index range on the board. (VlanOrVsi=[ULONG], MAC=[STRING], IndexType=[STRING], Index=[ULONG], MaxIndex=[ULONG])

Description

A MAC address entry fails to be delivered because the number of entry indexes exceeds the index range of the device.

Parameters

Parameter Name	Parameter Meaning
VlanOrVsi	Indicates the VLAN or VSI index.
MAC	Indicates the MAC address of the multicast group.
IndexType	Indicates the index type.
Index	Indicates the current index.
MaxIndex	Indicates the maximum index.

Possible Causes

Layer 2 multicast index resources are insufficient.

Procedure

Run the display igmp-snooping port-info command to check whether there are too many IPv4 Layer 2 multicast entries for MAC address-based forwarding.
If so, run the reset igmp-snooping group { all | vsi { all | name } } command to delete unnecessary entries.
Re-configure multicast services. If the system still generates this log, go to step 3.
Collect log and configuration information and contact technical support personnel. You can run the display diagnostic-information command to collect diagnostic information.