If an error message is displayed when you run the license active file-name command to activate a license file, rectify the fault based on Table 1.
If the license file still cannot be activated, collect error information and contact technical support personnel.
Error Message |
Possible Cause |
Solution |
---|---|---|
Error: The filename is invalid, and the postfix of the file name must be 'dat'. |
The extension of the license file name is invalid. The extension of a license file name must be .dat. |
Apply for or purchase a new license file. |
Error: The file filename does not exist. |
The license file does not exist. |
Upload the license file to be activated. |
Error: File has been actived before! |
The license file has been activated. |
You need not activate the license file again. |
Error: Verify license failed. |
The license file fails to be verified. |
Apply for or purchase a new license file. |
Error: License with ESN or Version mismatch activated repetitively. |
The ESN or version number in the license file does not match that of the device. |
Apply for a correct license file that matches the ESN and software version of the device. |
Error: License is expired. |
The license file has expired. |
Apply for a new valid license file. |
Error: License file format invalid. |
The license file format is incorrect. |
Download the license file again. If the license file still cannot be activated after being downloaded again, contact technical support personnel. |