BRASAM_1.3.6.1.4.1.2011.6.8.2.2.0.4 hwDhcpServerDown

Trap Buffer Description

DHCP server is down or IP remote pool is full. (PoolNo.=[PoolNo],Server=[Server],Router=[Router],VPN instance=[vpn-instance],Reason=[Reason])

DHCP server is down or IP remote pool is full.

In VS mode, this trap is supported only by the admin VS.

This alarm is supported only on NetEngine 8000 F1A.

Trap Attributes

Trap Attribute Description

Alarm or Event

Event

Trap Severity

Warning

Mnemonic Code

hwDhcpServerDown

Trap OID

1.3.6.1.4.1.2011.6.8.2.2.0.4

MIB

HUAWEI-IPPOOL-MIB

Alarm ID

This is an event trap and does not involve alarm ID.

Alarm Name

This is an event trap and does not involve alarm name.

Alarm Type

This is an event trap and does not involve alarm type.

Raise or Clear

This is an event trap and does not involve alarm generation or clearance.

Match trap

-

Trap Buffer Parameters

Parameter Description

PoolNo

Indicates the index of the address pool.

Server

Indicates the IP address of the remote DHCP server.

Router

Indicates the gateway address of the address pool.

vpn-instance

Indicates the VPN instance name.

Reason

Indicates the reason why the DHCP server does not respond.

VB Parameters

VB OID VB Name VB Index

1.3.6.1.4.1.2011.6.8.2.1.2

hwDHCPServerAddr

-

1.3.6.1.4.1.2011.6.8.1.6.1.3

hwRemoteIPPoolRouterIPAddr

hwRemoteIPPoolIndex

1.3.6.1.4.1.2011.6.8.2.1.3

hwDhcpSvrVrfName

-

1.3.6.1.4.1.2011.6.8.2.1.5

hwDhcpSvrDownReason

-

Impact on the System

A user failed to go online.

Possible Causes

Cause 1: The route of the IP address of the DHCP server does not exist.

Cause 2: The DHCP server does not respond because it is busy.

Cause 3: The IP addresses allocated by the DHCP server are used up.

Procedure

1. Check whether the network works normally.

Method: Run the ping command on the router to check whether the router can communicate with the DHCP server.

  • If not, run the display ip routing-table command to check the route and remove the exception. Then go to Step 2.
  • If the router can communicate with the DHCP server, go to Step 2.

2. Run the display ip pool pool-name command to check whether the IP addresses allocated by the DHCP server are used up.

  • If the IP addresses are used up, run the section section-num start-ip-address [ end-ip-address ] command to re-configure the address in the corresponding address pool view and increase the number of IP addresses.
  • If not, collect the log information of the DHCP server.

3. Check whether the alarm persists.

  • If the alarm persists, go to Step 4.
  • If not, go to Step 5.

4. Collect alarm information, log information and configuration information, and then contact technical support personnel.

5. End.

Copyright © Huawei Technologies Co., Ltd.
Copyright © Huawei Technologies Co., Ltd.
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