DRIVER/2/CARDKEYCHIPERROR

Message

DRIVER/2/CARDKEYCHIPERROR: Card [CardInfo] is failed, the common chip on PIC is abnormal([Reason]).

In VS mode, this log is supported only by the admin VS.

Description

A key module on the subcard was faulty.

Parameters

Parameter Name Parameter Meaning

CardInfo

Subcard information.

Reason

Cause of the fault.

Possible Causes

A key module on the subcard was faulty.

Procedure

1. Check whether the subcard is installed on an FPIC.

  • If so, go to Step 2.
  • If not, go to Step 2.

2. Check whether the motherboard of the faulty subcard is reset.

  • If so, go to Step 10.
  • If not, go to Step 3.

3. Power off the faulty subcard and the power it on.

  • If the fault is rectified, go to Step 10.
  • If the fault persists, go to Step 4.

4. Remove and insert the faulty subcard.

  • If the fault is rectified, go to Step 10.
  • If the fault persists, go to Step 5.

5. Check whether the motherboard of the faulty subcard is a subcard.

  • If so, go to Step 6.
  • If not, go to Step 9.

6. Power off and then power on the board.

a. For non-FPICs:

  • If the fault is rectified, go to Step 10.
  • If the board cannot be registered, go to Step 8.

b. For FPICs:

  • If the fault is rectified, go to Step 10.
  • If the board cannot be registered or the alarm cannot be cleared after the board is registered, go to Step 7.

7. Replace the subcard.

  • If the fault is rectified, go to Step 10.
  • If the fault persists, go to Step 8.

8. Replace the board.

  • If the fault is rectified, go to Step 10.
  • If the fault persists, go to Step 9.

9. Collect trap, log, and configuration information and contact technical support.

10. End.

Copyright © Huawei Technologies Co., Ltd.
Copyright © Huawei Technologies Co., Ltd.
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