NTP/4/NTP_SOURCE_LOST

Message

NTP/4/NTP_SOURCE_LOST: System synchronization source lost.

In VS mode, this log is supported only by the admin VS.

Description

The source reference clock is lost.

Parameters

None

Possible Causes

This log message is generated when the current source reference clock is lost due to some reason and no candidate reference clock can be found.

Procedure

1. Check whether the network is normal.

2. Run the display ntp-service sessions command to check whether candidate reference clocks exist.

  • If candidate reference clocks exist, perform Step 3.
  • If candidate reference clocks does not exist, run the ntp-service unicast-peer command or the ntp-service unicast-server command to configure the source reference clock.

3. Run the display ntp-service status command to check whether the server status is stable.

  • If the server status is stable, perform Step 4.
  • If the server status is unstable, perform Step 5.

4. Run the display clock command to check whether the system clock is normal.

  • If the system clock is normal, perform Step 6.
  • If the system clock is abnormal, perform Step 5.

5. Collect log information and configuration information, and then contact technical support personnel.

6. End.

Copyright © Huawei Technologies Co., Ltd.
Copyright © Huawei Technologies Co., Ltd.
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