NQA/4/PROBE_FAILED

Message

NQA/4/PROBE_FAILED: NQA entry probe failed. (OwnerIndex=[OwnerIndex], TestName=[TestName], TargetAddressType=[TargetAddressType], TargetAddress=[TargetAddress], OperStatus=[OperStatus], Index=[Index], HopIndex=[HopIndex], AddressType=[AddressType], Address=[Address], CompletionTimeMin=[CompletionTimeMin], CompletionTimeMax=[CompletionTimeMax], SumCompletionTime=[SumCompletionTime], ProbeResponses=[ProbeResponses], SentProbes=[SentProbes], SumCompletionTime2Low=[SumCompletionTime2Low], SumCompletionTime2High=[SumCompletionTime2High], LastGoodProbe=[LastGoodProbe], LastGoodPath=[LastGoodPath])

Description

The number of consecutive probe failures reached the configured upper threshold.

Parameters

Parameter Name	Parameter Meaning
OwnerIndex	Administrator of an NQA test instance
TestName	Name of an NQA test instance
TargetAddressType	Destination address type of an NQA test instance
TargetAddress	Destination address of an NQA test instance
OperStatus	Status of an NQA test instance
Index	Index of the result table
HopIndex	Hop index
AddressType	Address type of an NQA test instance
Address	Address of an NQA test instance
CompletionTimeMin	Minimum RTT value of an NQA test instance
CompletionTimeMax	Maximum RTT value of an NQA test instance
SumCompletionTime	RTT sum of an NQA test instance.
ProbeResponses	Statistics on received packets
SentProbes	Statistics on sent packets
SumCompletionTime2Low	Sum of RTT squared right 32 bits
SumCompletionTime2High	Sum of RTT squared left 32 bits
LastGoodProbe	Time when the latest returned packet is received
LastGoodPath	Time when the last complete path is obtained

Possible Causes

Cause 1: The destination address was inexistent and unreachable.

Cause 2: The destination address exists, but the route was unreachable.

Cause 3: Because of the network latency, the Rtt of the packet was longer than the set timeout period.

Procedure

1. Run the display this command in the NQA test view to check whether the destination address is correctly configured.

If the parameters are correctly configured, go to Step 2.
If the destination address is incorrect, run the destination-address command in the NQA test view to change the destination address.Restart the test instance and check whether the alarm is cleared.
If yes, go to Step 5.
If not, go to Step 2.

2. Run the ping command in the NQA test instance view to check whether the route is reachable.

If the route is reachable, go to Step 3.
If the route is unreachable, run the display ip routing-table command to check the routing table and rectify the route fault.Restart the test instance and check whether the alarm is cleared.
If yes, go to Step 5.
If not, go to Step 3.

3. Run the timeout command in the NQA test instance view to change the timeout period based on network conditions. You are advised to set the timeout period to the default value, 3 seconds. The value ranges from 1 to 60 seconds. (You can run the display this command in the NQA test instance view to view the current timeout period.)Restart the test instance and check whether the alarm is cleared.

If yes, go to Step 5.
If not, go to Step 4.

4. Collect alarm and configuration information, and contact technical support personnel.

5. End