DEVM/1/hwChassisFail_active-131355

Message

DEVM/1/hwChassisFail_active: The chassis failed partially. (EntityPhysicalIndex=[EntityPhysicalIndex], EntPhysicalIndex=[EntPhysicalIndex], EntPhysicalName=[EntPhysicalName], EntityTrapFaultID=131355, Reason=The backplane ID of chassis failed to be checked.)

This log is supported only on NetEngine 8000 F1A.

In VS mode, this log is supported only by the admin VS.

Description

The chassis experienced a partial failure.

Parameters

Parameter Name	Parameter Meaning
EntityPhysicalIndex	Indicates the index of the physical entity.
EntPhysicalIndex	Indicates the index of the physical entity.
EntPhysicalName	Indicates the name of the physical entity, such as chassis.
EntityTrapFaultID	Indicates the error code.
ReasonDescription	Indicates the description of the cause of the trap.

Possible Causes

The backplane ID of chassis failed to be checked.

Procedure

1. If an installed board has no services on it, check whether the board is properly installed, if pins have bent, and if the board connectors become faulty.

2. If the board is not securely installed, install it securely.

3. If the pins on the backplane have bent, do not install a new board into the improper slot, go to Step 6.

4. If only the board connectors are found to be faulty, replace the board.

5. If services on the board are normal, go to Step 6.

6. Collect trap, log, and configuration information, and contact technical support.

7. End.