CLKM/2/hwClockSsmPktLos_active

Message

CLKM/2/hwClockSsmPktLos_active: The ssm packet of clock source is lost. (hwClockCurSourceName=[hwClockCurSourceName])

In VS mode, this log is supported only by the admin VS.

Description

ESMC packets were not received within the specified period.

Parameters

Parameter Name	Parameter Meaning
hwClockCurSourceName	Name of the current clock source.

Possible Causes

In SSM standard mode, the Ethernet reference source in the source selection list fails to receive ESMC packets within 5 seconds.

Procedure

1. Run the display clock packet statistics command for multiple times and check whether the number of ESMC packets received on the interface that generates the alarm is increasing.

If so, go to Step 4.
If not, go to Step 2.

2. View the display clock config configuration on the peer device and check whether the peer interface is enabled with clock synchronization.

If so, go to Step 4.
If not, go to Step 3.

3. Run the clock synchronization enable interface command on the peer interface and check whether the alarm indicating ESMC packet loss on the local end is cleared.

If so, go to Step 5.
If not, go to Step 4.

4. Collect alarm, log, and configuration information, and contact Huawei technical support personnel.

5. End.