DEVM/2/hwCommunicateError_active-140311

Message

DEVM/2/hwCommunicateError_active: The communication channel failed. (EntityPhysicalIndex=[EntityPhysicalIndex], EntPhysicalIndex=[EntPhysicalIndex], EntPhysicalName=[EntPhysicalName], EntityTrapEntType=[EntityTrapEntType], EntityTrapFaultID=140311, EntityCommunicateType=[EntityCommunicateType], Reason=The serial management bus of the board malfunctions.)

In VS mode, this log is supported only by the admin VS.

Description

The physical entity channel is faulty.

Parameters

Parameter Name Parameter Meaning

EntityPhysicalIndex

The index for this entry.

EntPhysicalIndex

The index for this entry.

EntPhysicalName

The textual name of the physical entity.

EntityTrapEntType

The type of this entity.

EntityTrapFaultID

To describe the fault id of trap.

EntityCommunicateType

The type of this commnuicate.

The value can be:

1. Control channel:1.

2. monitor channel:2.

3. clock channel:3.

4. data channel:4.

Reason

Reason integer.

Possible Causes

The serial management bus of the board malfunctions.

Procedure

1. Replace the involved subcard in the coprresponding slot.

2. If the fault persists, replace the main control board in the slot.

3. If the fault persists, replace the chassis.

4. Collect the information about alarms, logs, and configurations, and then contact Huawei technical support personnel.

5. End.

Copyright © Huawei Technologies Co., Ltd.
Copyright © Huawei Technologies Co., Ltd.
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