BRASAM/4/hwDhcpServerDown
Message
BRASAM/4/hwDhcpServerDown: DHCP server is down or IP remote pool is full. (PoolNo.=[PoolNo],Server=[Server],Router=[Router],VPN instance=[vpn-instance],Reason=[Reason])
In VS mode, this log is supported only by the admin VS.
Parameters
| Parameter Name | Parameter Meaning |
|---|---|
|
PoolNo |
Indicates the index of the address pool. |
|
Server |
Indicates the IP address of the remote DHCP server. |
|
Router |
Indicates the gateway address of the address pool. |
|
vpn-instance |
Indicates the VPN instance name. |
|
Reason |
Indicates the reason why the DHCP server does not respond. |
Possible Causes
Cause 1: The route of the IP address of the DHCP server does not exist.
Cause 2: The DHCP server does not respond because it is busy.
Cause 3: The IP addresses allocated by the DHCP server are used up.
Procedure
1. Check whether the network works normally.
Method: Run the ping command on the router to check whether the router can communicate with the DHCP server.
- If not, run the display ip routing-table command to check the route and remove the exception. Then go to Step 2.
- If the router can communicate with the DHCP server, go to Step 2.
2. Run the display ip pool pool-name command to check whether the IP addresses allocated by the DHCP server are used up.
- If the IP addresses are used up, run the section section-num start-ip-address [ end-ip-address ] command to re-configure the address in the corresponding address pool view and increase the number of IP addresses.
- If not, collect the log information of the DHCP server.
3. Check whether the alarm persists.
- If the alarm persists, go to Step 4.
- If not, go to Step 5.
4. Collect alarm information, log information and configuration information, and then contact technical support personnel.
5. End.