DEVM/1/hwEntityReset_active

Message

DEVM/1/hwEntityReset_active: Physical entity reset. (BaseTrapSeverity=[BaseTrapSeverity], BaseTrapProbableCause=[BaseTrapProbableCause], BaseTrapEventType=[BaseTrapEventType], EntityPhysicalIndex=[EntityPhysicalIndex], EntPhysicalContainedIn=[EntPhysicalContainedIn], EntPhysicalName=[EntPhysicalName], RelativeResource=[RelativeResource], ReasonDescription=[ReasonDescription])

In VS mode, this log is supported only by the admin VS.

Description

The physical entity reset because a part failed.

Parameters

Parameter Name Parameter Meaning

BaseTrapSeverity

Indicates the physical index.

BaseTrapProbableCause

Possible reason.

BaseTrapEventType

Indicates the possible cause of the trap.

EntityPhysicalIndex

Indicates the trap type.

EntPhysicalContainedIn

Indicates the parent index.

EntPhysicalName

Indicates the name of the entity such as a chassis.

RelativeResource

This object may contain a key word to indicate the relative resource of an entity.

ReasonDescription

To describe the reason of trap in DisplayString style.

Possible Causes

  • Cause 66561:

    Cause 1: A fault may occur on the ECM channel.

    Cause 2: The CPU usage on the master MPU is too high.

  • Cause 66563: The number of the MAC addresses on the LPU was incorrect.
  • Cause 66568:

    Cause 1: A fault may occur on the ECM channel.

    Cause 2: The CPU usage on the master MPU is too high.

  • Cause 66576:

    Cause 1: A fault may occur on the ECM channel.

    Cause 2: The CPU usage on the master MPU is too high.

  • Cause 66590:

    Cause 1: A board reset command was run.

    Cause 2: Software faults occurred.

  • Cause 66591: Because of user operation or software exception, the entity has been reset, now it is ready.

Procedure

  • Cause 66561:

    Cause 1: A fault may occur on the ECM channel.

    Cause 2: The CPU usage on the master MPU is too high.

    1. The slave MPU can restore automatically. Check whether the reset MPU works normally.

    • If so, go to Step 3.
    • If not, go to Step 2.

    2. Replace an MPU. After the registration, check whether the trap is recovered.

    • If so, go to Step 4.
    • If not, go to Step 3.

    3. Collect the trap information, log information, and configuration of the router, and contact technical support personnel.

    4. End.

  • Cause 66563: The number of the MAC addresses on the LPU was incorrect.

    1. Collect the trap information, log information, and configuration of the router, and contact technical support personnel.

    2. End.

  • Cause 66568:

    Cause 1: A fault may occur on the ECM channel.

    Cause 2: The CPU usage on the master MPU is too high.

    1. The SFU can be reset automatically. After the reset, run the display device command to check whether the SFU works normally.

    • If so, go to Step 4.
    • If not, go to Step 2.

    2. Replace the SFU and then check whether the fault is rectified.

    • If so, go to Step 4.
    • If not, go to Step 3.

    3. Collect the trap information, log information, and configuration of the router, and contact technical support personnel.

    4. End.

  • Cause 66576:

    Cause 1: A fault may occur on the ECM channel.

    Cause 2: The CPU usage on the master MPU is too high.

    1. The interface board can be reset automatically. After the reset, run the display device command to check whether the interface board works normally.

    • If so, go to Step 4.
    • If not, go to Step 2.

    2. Replace the interface board and then check whether the fault is rectified.

    • If so, go to Step 4.
    • If not, go to Step 3.

    3. Collect the trap information, log information, and configuration of the router, and contact technical support personnel.

    4. End.

  • Cause 66590:

    Cause 1: A board reset command was run.

    Cause 2: Software faults occurred.

    1.Check whether the board registers after a reset.

    • If so, go to Step 4.
    • If not, go to Step 2.

    2. Replace the board and then check whether the alarm is cleared after the board registers.

    • If so, go to Step 4.
    • If not, go to Step 3.

    3. Collect trap, log, and configuration information, and contact technical support personnel.

    4. End.

  • Cause 66591: Because of user operation or software exception, the entity has been reset, now it is ready.

    1. The boards in the chassis will register automatically. Check if the board can work normally after registering automatically.

    • If so, go to Step 4.
    • If not, go to Step 2.

    2. Pull out the unregistered boards and replace them with new boards. Then, check whether the trap is recovered.

    • If so, go to Step 4.
    • If not, go to Step 3.

    3. Collect trap information, log information, and configuration information, and then contact technical support personnel.

    4. End.

Copyright © Huawei Technologies Co., Ltd.
Copyright © Huawei Technologies Co., Ltd.
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