PTP/4/hwPtpTimeSyncFaulty_active

Message

PTP/4/hwPtpTimeSyncFaulty_active: Time source traced status is faulty. (hwPtpTimeSynchronizationStatus=[hwPtpTimeSynchronizationStatus])

In VS mode, this log is supported only by the admin VS.

Description

This alarm was generated when the device was unsynchronized with master clock.

Parameters

Parameter Name Parameter Meaning

hwPtpTimeSynchronizationStatus

Indicate that the status of the equipment is

synchronization or unsynchoronization. The value can be:

unsynchoronization(1).

synchoronization(2).

Possible Causes

Cause1: The link was faulty or the interface went Down, and as a result, the device failed to keep track of the clock source.

Cause2: The priority of the local device was set so high that the local device is in local state, and it will not trace other clock source.

Procedure

1. Run the display device command to check whether the interface board can properly register.

If the interface board fails to register, the board hardware is faulty. Replace the board.

If the interface board can properly register after being reset, and no link fault has occurred, go to Step 2.

2. Run the display ptp all command to check whether the device is in the local state.

If so, go to Step 3.

If not, go to Step 6.

3. Run the display ptp all command to check whether the external BITS status is normal.

If so, go to Step 4.

If not, go to Step 6.

4. Run the ptp clock-source local priority1 priority1-value command to correctly configure clock attributes for the device.

5. After the configuration is complete, run the display ptp all command to check whether the device is still in the local state.

If so, go to Step 6.

If not, go to Step 7.

6. Collect trap, log, and configuration information, and contact Huawei technical support personnel.

7. End.

Copyright © Huawei Technologies Co., Ltd.
Copyright © Huawei Technologies Co., Ltd.
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