RM/2/hwTunnelGroupDown_active

1. After a tunnel group fails, the device sends an alarm with information about the destination address and tunnel policy to inform users of the tunnel group failure. You can run the display this command in the tunnel policy view to check whether tunnel-policy tunnel-policy-name is displayed.

• If tunnel-policy tunnel-policy-name is displayed, run the display tunnel-policy tunnel-policy-name command to check the tunnel policy.
• If Select-Seq is displayed, the sequence tunnel policy is used. Then, go to 2.
• If Destination and Tunnel Intf are displayed, the binding tunnel policy is used. Then, go to 3.
• If tunnel-policy tunnel-policy-name is not displayed, go to 4.

2. Run the display tunnel-info all command to check whether there are tunnels of the type configured in the tunnel policy.

• If there are tunnels of the type configured in the tunnel policy, go to 5.
• If there is no tunnel of the type configured in the tunnel policy, change the tunnel policy used by VPN services.

3. If a binding tunnel policy is used, run the display interface tunnel interface-number command to check whether the bound tunnel interface is Up.

• If the bound tunnel interface is Up, go to 5.
• If the bound tunnel interface is not Up, configure the TE interface.

4. Run the display tunnel-info all command to check where there is an LSP.

• If there is an LSP, go to 5.
• If there is no LSP (LDP LSP, BGP LSP), check the LSP configuration.

5. Collect alarm information and configuration information, and then contact technical support personnel.

6. End.