DEVM/4/hwUnstableAlarm_active

Message

DEVM/4/hwUnstableAlarm_active: The physical entity was installed unstably. (EntityPhysicalIndex=[EntityPhysicalIndex], EntPhysicalName=[EntPhysicalName], EntityTrapEntType=[EntityTrapEntType], EntityTrapFaultID=[EntityTrapFaultID], Reason=[Reason])

In VS mode, this log is supported only by the admin VS.

Description

A physical entity, such as a board, a power module, or a fan module, was installed improperly.

Parameters

Parameter Name Parameter Meaning

EntityPhysicalIndex

The index for this entry.

EntPhysicalName

The index for this entry.

EntityTrapEntType

The textual name of the physical entity.

EntityTrapFaultID

To describe the fault id of trap.

Reason

Reason.

EntPhysicalIndex

Physical Index.

Possible Causes

  • Cause 143360: The board was improperly installed.
  • Cause 143361: The subcard was installed unstably.
  • Cause 143362: The fan was installed unstably.

Procedure

  • Cause 143360: The board was improperly installed.

    1. If the board runs no services after being inserted into the slot, check whether the board is properly inserted, whether there are bent pins, or whether the board connector is faulty.

    2. If the board is not properly inserted, insert the board properly.

    3. If there are bent pins, do not insert a new board into this slot. Collect trap, log, and configuration information, and contact technical support personnel.

    4. If the board connector is faulty, replace the board.

    5. If the board runs services normally after being inserted into the slot, collect trap, log, and configuration information, and contact technical support personnel.

    6. End.

  • Cause 143361: The subcard was installed unstably.

    1.If the faulty subcard is just installed and no service is run, pull out the subcard and check whether any bent or broken pins exist on the connector of the subcard and the slot where the subcard resides.

    2.If the slot where the subcard resides has bent or broken pins, do not install a new subcard into the faulty slot. Collect the alarm information, log information, and configuration information, and then contact technical support personnel.

    3.If only the connector of the subcard has bent or broken pins, replace the subcard.

    4.Install the subcard securely, for example, tighten screws to fix the subcard.

    5.If services on the subcard become normal but the alarm persists, collect the alarm information, log information, and configuration information, and then contact technical support personnel.

    6.End.

  • Cause 143362: The fan was installed unstably.

    1.Check if the fan is properly installed, if pins have bent, and if the fan connectors become faulty.

    2.If the fan is not properly installed, re-install it.

    3.If the pins on the backplane have bent, do not install a new fan into the faulty slot. Collect the information about alarms, logs, and configurations, and then contact technical support personnel.

    4.If only the fan connectors are found faulty, replace the fan with a new one.

    5.If services on the fan are abnormal, collect the information about alarms, logs, and configurations, and then contact technical support personnel.

    6.End.

Copyright © Huawei Technologies Co., Ltd.
Copyright © Huawei Technologies Co., Ltd.
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