HTTP2C/3/OBTAIN_CERT_FAILED

Message

HTTP2C/3/OBTAIN_CERT_FAILED: Failed to obtain the certificate based on the PKI realm name. (Realm name = [STRING], AppType = [STRING])

Failed to obtain a certificate based on the PKI realm name.

Parameter Name	Parameter Meaning
Realm name	PKI realm name.
AppType	Channel type. 1: Authentication channel, which is established with the controller for authentication. 2: Performance reporting channel, which is established with the controller for performance reporting. 3: Registration center channel, which is established with eSight for registration center query. 4: Performance reporting channel, which is established with the IES for performance reporting. 5: Service channel, which is established with the controller for IP-group message exchange.

Parameter Name

Parameter Meaning

Realm name

PKI realm name.

AppType

Channel type.

1: Authentication channel, which is established with the controller for authentication.
2: Performance reporting channel, which is established with the controller for performance reporting.
3: Registration center channel, which is established with eSight for registration center query.
4: Performance reporting channel, which is established with the IES for performance reporting.
5: Service channel, which is established with the controller for IP-group message exchange.

Run the display pki certificate command to check whether the certificate exists in the PKI realm.
- If not, apply for a new certificate.
- If so, go to step 2.
Run the pki validate-certificate command in the system view to check certificate validity.
- If the certificate is invalid, apply for a new certificate.
- If the certificate is valid, collect log and configuration information, and contact technical support.